FAQ’s2025-06-25T14:19:40+10:00

Frequent Questions

It’s your job to know your business, it’s okay if you have questions about ours!

About Propell

Who is Propell?2025-06-26T17:20:34+10:00

Propell is an Australian based fintech, helping SME’s to access they funds they need to keep moving forward.

Lending

How much can I get access to?2025-06-26T17:19:23+10:00

We offer business loans from $20,000 up to $250,000.

How long do I have to repay?2025-06-26T16:27:32+10:00

Any amount that you draw down from your available balance is repaid over a 12 or 24 month period.

What is an “unsecured” Business Loan?2025-02-17T17:09:23+10:00

An unsecured business business loans or credit is funding that doesn’t require you to put up any of your valuable assets as security or collateral.

How do I know if I am eligible?2025-02-17T17:12:01+10:00

Our basic criteria are as follows:

  • Business has been operating for 12 months or more
  • The business is profitable
  • The current level of debt in the business is within affordable limits

If you are not sure, we recommend to complete our application form anyway and find out if you are conditionally approved. Finding out if you have a conditional approval will not impact your credit file at all. You’ll be prompted before you take any action that would impact your credit file.

Can I pay my loan out early?2025-02-17T17:16:54+10:00

Yes. We have no early repayment fees so you can pay the loan out when suits you.

Application process

Does Propell hit my credit file?2025-06-26T16:24:35+10:00
Why do I need to provide my online banking details?2023-02-28T10:53:14+10:00

By providing your online login details, Propell can assess your bank transactions in real-time to determine a line of credit that is affordable for your business.

This information is provided to us in a read-only format, so your information remains protected.

When I connect my online bank details, what does Propell see?2023-02-28T12:29:35+10:00

We don’t see your user name or password.

We see your banking transactions in a read-only format. We can’t access or transact from your business bank account.

For more information please call or email us, if you have any questions.

Other questions

How do I close my account?2023-02-28T12:25:47+10:00
What should I do if I can not make a repayment?2023-02-28T12:27:32+10:00

If you know you can’t make a scheduled direct debit payment, please contact us via phone on 1300 804 091 or email at support@propell.au.

We will work with you to determine the best possible solution to get you up-to-date.

Move forward today

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